Reputon

Reputon is an AI-powered platform that helps businesses manage and respond to their Google Business Profile reviews efficiently, authentically, and at scale.

Why We Built Reputon

Online reviews are critical for local businesses. Studies show that 93% of customers read online reviews before making a purchase decision, and businesses that respond to reviews see 35% higher customer retention rates.

However, most small and medium-sized businesses struggle to respond to every review due to time constraints, multiple locations, and the challenge of crafting personalized, professional responses consistently.

That's where Reputon comes in. We leverage AI to help you respond to every review quickly, maintain your brand voice, and save countless hours each month.

Our Core Values

Efficiency

We help you respond to reviews 10x faster without sacrificing quality or authenticity. Your time is valuable.

Authenticity

Our AI generates responses that sound human, reflect your brand voice, and can be edited before posting.

Results-Driven

We focus on outcomes: higher response rates, better customer engagement, and improved online reputation.

Customer-Centric

Your feedback shapes our roadmap. We build features that solve real problems for real businesses.

How Reputon Works

Connect Your Google Business Profile: Securely link your Google account using OAuth2 authentication. We never store your password.
AI Analyzes Your Reviews: Our AI reads each review and understands the sentiment, key topics, and appropriate response tone.
Generate Responses Instantly: Get three AI-generated response variations (professional, friendly, casual) in seconds.
Edit & Customize: Review, edit, or regenerate responses to match your brand voice perfectly.
Post with One Click: Publish your response directly to Google Business Profile from our dashboard.

Who We Serve

Reputon is designed for local businesses that care about their online reputation:

Restaurants & Cafes: Respond to customer feedback about food quality, service, and ambiance
Healthcare Providers: Address patient concerns professionally and empathetically
Auto Repair Shops: Build trust by responding to service reviews promptly
Hotels & Hospitality: Engage with guest feedback to improve ratings and bookings
Home Services: Showcase responsiveness to reviews about plumbing, HVAC, landscaping, etc.
Retail & E-commerce: Manage product reviews and customer satisfaction at scale

Technology & Security

We take security and privacy seriously:

Encrypted Data: All data is encrypted in transit (TLS 1.3) and at rest (AES-256-GCM)
OAuth2 Authentication: We use Google's secure OAuth2 protocol - we never access your password
GDPR & Privacy Compliance: Full compliance with data protection regulations
Regular Security Audits: We conduct vulnerability assessments and penetration testing
SOC 2 Compliant Infrastructure: Hosted on enterprise-grade cloud infrastructure (Supabase)

Current Status

Beta Launch: Reputon is currently in closed beta. We're onboarding select businesses to test our platform and gather feedback before our public launch in Q2 2025. Interested in joining our beta program? Contact us to request early access.

What's Coming Next

We're constantly improving Reputon based on customer feedback. Here's what's on our roadmap:

Multi-location management dashboard for franchise owners
Custom AI training on your brand voice and tone guidelines
Automated review monitoring with smart notifications
Analytics and insights on review trends and sentiment over time
Integration with other review platforms (Yelp, Facebook, TripAdvisor)
Team collaboration features for multi-user accounts

Get In Touch

Have questions about Reputon? Want to learn how we can help your business?

About Reputon